Legal
Last updated: June 2026
These terms apply when Erindu provides payment gateway integration, merchant onboarding, or sub-account services under our master agreements with banks and payment providers. They supplement our general Terms & Conditions and any signed statement of work.
Where a provider allows it, Erindu opens a dedicated merchant or sub-account for your business under Erindu’s master merchant agreement with the payment institution. Your business is identified in onboarding (KYC/business documents as required). Funds collected through your checkout may be held or routed per the provider’s rules before withdrawal to your designated bank account or wallet.
You may request withdrawal of available balance to your linked payout destination, subject to provider minimums, settlement cycles, and compliance checks. Erindu and the provider may delay or refuse withdrawals if fraud, chargebacks, or regulatory issues are suspected. You are responsible for accurate payout details.
Erindu charges a 2% service fee on each withdrawal from your sub-account balance to your payout destination. This fee is deducted at withdrawal time and is separate from any fees charged by the payment gateway, bank, or card network. Example: if you withdraw AED 10,000, Erindu’s fee is AED 200 before other provider charges. We will confirm applicable fees in writing before go-live.
Settlement timing depends on the gateway (e.g. T+1 or longer). Erindu provides reasonable reporting on transactions and withdrawals as available from the provider. You must reconcile payouts with your accounting and notify us promptly of discrepancies.
You must comply with anti–money laundering rules, sanctions, and provider acceptable-use policies. Prohibited businesses or activities may be declined or terminated. You indemnify Erindu for losses arising from your misuse of payment services, except where caused by Erindu’s gross negligence.
Payment services questions: info@erindu.com or your Erindu project contact.
Questions about these policies? We are happy to clarify.